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Meta Business Partner

Verified tech partner — official WhatsApp Business Platform connection

Every customer conversation on WhatsApp, in one inbox for your team

Auto-replies, smart flows and targeted campaigns wired straight into your store — with your number protected by an official Meta connection.

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  • Answers after hours
  • Hands over with full context
  • Meta-approved templates
4,300+
active businesses
7 days
free trial
24/7
automated replies

Try it now — tap a button or type a message

مMeram StoreOnlineBusiness account

Try typing: order · when · price · hours · agent

The demo shows automated replies and lookups only — it never places an order or edits customer data.

Works with the systems you already run

  • Salla
  • Zid
  • WooCommerce
  • Shopify
  • Meta
  • Google Calendar
  • HubSpot
  • Slack

4,300+ businesses run their conversations from one place

Three problems that cost you sales every day

Not problems with WhatsApp itself — problems with running WhatsApp on one phone and one person.

  • Messages lost between staff

    One number on one device means conversations nobody sees, duplicated replies, and no record of what the customer was told.

    A team inbox with auto-assignment, internal notes and collision detection.

  • Slow replies after hours

    A customer asks at 11pm and hears back the next morning — usually after buying somewhere else.

    Auto-replies, flows and an AI agent that answers from your own documents around the clock.

  • The constant fear of a ban

    One fast campaign to cold numbers can cost you the number your whole business was built on.

    Official Meta connection, a number warmer that paces sending, and a dedicated proxy per number.

The platform

Four systems working on the same conversation

Not separate tools — a single message passes through all of them: received, automated, measured, and turned into a deal.

  • 01

    Team inbox

    Every number and channel on one screen, with auto-routing, a kanban board and live teammate presence.

    • Automatic routing and assignment
    • Internal notes and tags
    • SLA tracking and business hours
    صندوق الوارد · 3 محادثات
    • أأحمد الزهرانيسارة
    • ننورة العتيبيآلي
    • ممتجر التميزخالد
  • 02

    Automation and flows

    Build the customer journey visually: conditions, wait-for-reply, bookings, API calls, AI agent nodes.

    • Smart keyword matching
    • Multi-step flows
    • Interactive buttons and lists
  • 03

    Campaigns and templates

    Send to a defined segment with Meta-approved templates, and measure opens and clicks per recipient.

    • A/B testing
    • Automatic link tracking
    • Recurring schedules
  • 04

    CRM and pipeline

    Turn a conversation into a deal with stages, value and tasks — instead of notes scattered across phones.

    • Staged sales pipeline
    • Tasks and reminders
    • Win-rate and forecast reports

Artificial intelligence

An agent that answers in your business's language

Upload your shipping policy, price list and recurring questions — the agent answers from them, and hands over to a human when it should.

  • Trained on your documents (RAG), not generic answers
  • Understands Arabic dialects and replies in your brand voice
  • Hands over to an agent with full context when needed
  • A clear token ceiling per workspace

How long is delivery to Riyadh?

Delivery to Riyadh takes 2–4 business days, and shipping is free above SAR 200. Shall I place the order for you?

AIAnswered from the shipping policy uploaded to the agent

Number protection

Your most important number deserves real protection

Most WhatsApp tools sell you sending speed. We sell you a number that still works after the campaign.

  • Official Meta connection

    Cloud API is the recommended path: approved channels, reviewed templates and published limits.

  • Number warmer

    Daily budget, send gaps, active hours and a health score — instead of sudden bursts.

  • Proxy per number

    An isolated IP per number with preflight verification, and no connection at all if verification fails.

QR pairing is available for a quick start, but it is unofficial and offers no continuity guarantee — we recommend Cloud API for production use.

Getting started

From signup to your first automated reply in fifteen minutes

  1. 1

    Connect your number

    Scan a QR code, or connect an official WhatsApp Business account through Meta.

  2. 2

    Turn on automation

    Start from a template: order confirmation, abandoned cart, appointment booking, or FAQs.

  3. 3

    Launch your campaign

    Pick the segment, send with an approved template, and track opens and clicks per recipient.

Pricing

Start small, move up when you hit a real limit

Every plan includes the inbox, automation and campaigns. Plans differ on volume, channels and team tooling.

  • Basic

    For a store or clinic starting with automation

    49SAR / month

    Start free
    • 1 WhatsApp numbers
    • 3,000 messages per month
    • 2 team members
    • Team inbox
    • Auto-replies and flows
    • Campaigns and approved templates
    • AI agent
    • REST API and webhooks
  • Most chosen

    Pro

    For a small team answering customers daily

    99SAR / month

    Start free
    • 3 WhatsApp numbers
    • 7,000 messages per month
    • 6 team members
    • Team inbox
    • Auto-replies and flows
    • Campaigns and approved templates
    • AI agent
    • Extra channels (Instagram, Messenger, Telegram)
    • Number warmer and dedicated proxy
    • REST API and webhooks

  • Elite

    For sales and support teams across several numbers

    149SAR / month

    Start free
    • 7 WhatsApp numbers
    • 10,000 messages per month
    • 15 team members
    • Team inbox
    • Auto-replies and flows
    • Campaigns and approved templates
    • AI agent
    • Extra channels (Instagram, Messenger, Telegram)
    • Sales pipeline and reports
    • Number warmer and dedicated proxy
    • REST API and webhooks

  • Enterprise

    Custom volume, white label and dedicated support

    Talk to us

    Talk to sales
    • 99 WhatsApp numbers
    • ∞ messages per month
    • 99 team members
    • Team inbox
    • Auto-replies and flows
    • Campaigns and approved templates
    • AI agent
    • Extra channels (Instagram, Messenger, Telegram)
    • Sales pipeline and reports
    • Number warmer and dedicated proxy
    • REST API and webhooks
    • Remove platform branding

Prices exclude VAT

Not sure? Tell us your volume

Move the sliders and we'll suggest a plan — and name the limit you'd hit on the one below it.

Recommended plan

Basic

49SAR / month

  • 1 WhatsApp numbers
  • 3,000 messages per month
  • 2 team members

FAQ

The questions people ask before signing up

Can my number get banned?

Bans usually follow fast sending to numbers that never messaged you. We reduce that risk in three layers: the official Cloud API connection, a warmer that paces sending across the day, and an isolated proxy per number. Nobody can guarantee no ban, but the probability drops sharply.

What is the difference between QR pairing and the official connection?

QR pairing is fast and needs no approval, but it is unofficial with no continuity guarantee. The official connection (WhatsApp Cloud API) goes through Meta review and unlocks approved templates, click-to-WhatsApp ads and catalogue — it is what we recommend for production.

Does it integrate with my Salla or Zid store?

Yes. The Salla app installs in one click, and we integrate with Zid, WooCommerce and Shopify. Events such as a new order, an abandoned cart or a shipping status change can trigger a message or a whole flow.

How long does setup take?

Connecting a number and switching on your first auto-reply takes minutes. The official Meta connection depends on the review of your business account and usually takes one to three business days.

Is my data and my customers' data safe?

Conversations live in your own workspace, with per-agent roles and permissions, two-factor authentication, and an audit log of sensitive actions.

Can I try before paying?

Yes — seven days free, no card required. You can connect a number, switch on automation and run a test campaign within the trial.

What happens if I exceed my plan's messages?

We warn you before you reach the limit. You can top up message credit without upgrading, or move to a higher plan at any time with the remaining balance credited.

Is there a developer API?

Yes — a documented REST API with per-workspace keys, plus inbound and outbound webhooks. Documentation lives at docs.smartwats.com.

Try it on your own number, decide in a week

Seven full days, no card required. Connect your number, switch on one flow, and watch your response time change.

Start free nowTalk to sales
PricingStart 7 days free